Most content management systems fill authors with dread starting at the login screen. That's because the needs of authors are rarely taken into consideration in CMS projects. When content systems offer a terrible authoring experience, people avoid using them. That means they can't communicate effectively with their customers. The result is stale, hard-to-read content that doesn't align with an organization's goals.
Designing Content Authoring Experiences is a new book just out written by content strategist Greg Dunlap. It's a book for the designers, strategists, and developers who build and maintain content management systems and as a community it’s a book we’ve been waiting for and also happy to support the Kickstarter campaign that made it happen.
With practical examples and best practices, the book will show you how to create content management systems that support authors, so that authors can better serve their audiences. the book argues that authors are users that a content management system needs to serve.
Introducing: The Universal Editor for Adobe Experience Manager
Adobe Experience Manager (AEM) is widely recognized as one of the market leaders in the enterprise CMS space and they don’t seem to be resting on their laurels.
Last year they released Edge Delivery Services, which had a big impact for AEM customers to help deliver websites at top performance and also Project Helix (earlier referred to as Franklin) enabling marketers and content teams to use their favorite tools, such as Word, Excel, Google Docs, and Google Sheets with GDrive or Sharepoint, to create stunning, responsive websites with perfect lighthouse scores.
Fast forward and Adobe unveiled the Universal Editor for AEM with Edge Delivery Services at Adobe Summit 2024 in late March. With Universal Editor, they’ve changed both how content creators and developers interact with the CMS.
As you might expect with a new component model there are migration challenges and the previous AEM components do not work with the Edge Delivery Services in the Universal Editor.
Adobe recommends using one authoring method; for most existing organisations shifting to the new world there are many changes to be made, this is similar to replatforming your website, if your organisation uses multi-sites then all sites must be migrated at once.
Let’s look closer at why the Universal Editor matters and the implications for customers.
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